Wednesday, May 15, 2024

‘The Lowest Bidder Wins’, a Lose-Lose Proposition 

 

Attending lectures by scholars and thinkers has been my passion since my college days. I have been fortunate to meet and attend lectures by three legendary scientists. For me, being present when such scientists give a talk is like visiting a temple of the goddess of knowledge and spending time meditating.

The first legendary scientist I met was Freeman Dyson, a great mathematician and theoretical physicist, who was a professor emeritus at the Institute for Advanced Study at Princeton University. I was privileged to attend his lecture at the University of Washington in Seattle.

Later, I had the opportunity to meet Francis Crick, the one who discovered the structure of DNA and won a Nobel Prize in Medicine. We commonly hear his name in conjunction with Watson, as in 'Watson and Crick'. It was a joyful moment for me to shake hands with him and get his autograph.


Prof. Francis Crick and the author, June 21, 1991, University of Washington, Seattle.


The third scientist was Robert Aumann. He was 83 years old when I met him 10 years ago.  Prof. Aumann is a mathematician who has made a deep contribution to game theory.  For his work, he won the Nobel Prize in Economics in 2005.  Meeting him came as a big surprise when one of the engineers in our R&D team told me about a lecture being given in a college by Prof. Aumann. I knew nothing about him, but I was sure that I would learn something new. I dropped everything and took other interested team members with me, and we drove to the college in Pune, India, where this lecture was to be delivered.

Prof. Aumann talked about game theory, and although it was interesting, I had no prior knowledge of the subject. I met him after the talk. What he revealed was profound from the perspective of an organization and the selection of suppliers based on the method of the lowest bid.

The Prevalent Bidding Process:

For those who have dealt with government organizations, the bidding process is not new. In such a process, ‘The lowest bidder wins!’ Such a bidding process also exists in public as well as private sectors. From a buyer’s perspective, it is best to buy something at the lowest cost and yet get the same quality. However, experience tells us that most often the lowest bids do not result in the lowest cost to the buyer in the end.

The main objective of the lowest bidder supplier is to get the project. Once the project starts, the buyer’s organization is all geared up to complete the project. Any half-done project is hard to complete for any other supplier. The supplier working on the project always talks about some proprietary details that they would not reveal to other suppliers. The supplier makes a case stating that they tried their best, but there were many changes to the specifications. They accommodated all those. Now they have run out of the internal budget. They make a case for 30, 40, or 50% of the previous budget as an additional supplemental cost. These cost overruns can skyrocket to two or three times the original bid value or so-called the ‘lowest bid’. This is where the real problem lies. This is nothing but a game being played by two parties. How can such situations be avoided?

The Art of Negotiations May Pave the Way to Bankruptcy:

There are other interesting aspects to keep in mind. In 2008, there was a major company named Circuit City, the number two US consumer electronics retailer (1). Circuit City’s purchasing department was getting very good at negotiating with suppliers. There were many small-sized, tier 1, and tier 2 suppliers. They were struggling to establish themselves. For early startups or small businesses, it is imperative to have some big names on the client list. Such companies often go below one’s costs and try to get the big-name businesses as clients. The suppliers' only hope is that the losses will be recovered by either increasing the business volume and/or margins from other customers. It’s like being in an ever-growing tornado. You need business thus you cut costs down, and now since you have incurred losses you need even more business.

While the purchasing department was getting ‘better and better’ at negotiations, small businesses were hurting more and more. Finally, the entire supplier network was making losses. They could not sustain. The network collapsed, and so did the big business. In 2008, Circuit City declared bankruptcy. This example shows how important it is to take care of the suppliers.

Selecting the lowest bidder may not be doing justice to the buyer's own business. By going below suppliers’ costs, buyers may be paving the way to bankruptcy for both, the buyer and the supplier. As a growing organization, you want your supplier network to be strong too.

Prof. Aumann’s Solution:

Prof. Aumann has done extensive research in the area of game theory that gave deep insight into conflict and cooperation, through his work on repeated games, correlated equilibria, and games with incomplete information.   Just to give a glimpse of his research work, some of his books are listed in references (2), (3), and (4). 

While discussing the bidding process and asking Prof. Aumann’s views, he suggested a solution that certainly makes one think. Prof. Aumann suggested changing the rules of the game. Discard the rule ‘the lowest bidder wins.’ Instead, make it ‘the second lowest bidder wins.’ This paradigm shift is mind-boggling in the beginning. However, when one starts to think from a supplier’s way of thinking, it slowly becomes clear.

As a supplier in a group of niche suppliers, one is fully aware of the cost. One knows the profit margins others add. It does not take much thinking to bid below the cost price. Such a price is often mind-boggling to competitors. However, the supplier bids it below the cost price since they are fully aware that once they start the project, cost overruns will also be approved. There is another possibility. The supplier would provide low-quality material and by cutting corners manage within the budget. Even this is unacceptable from the buyer’s viewpoint.

Now let’s think about the paradigm shift. The contract is to be awarded to the second lowest bidder. In a fair competition, how can one go about guessing the lowest bid and then further guessing the second lowest? This forces everyone to quote a realistic price. The only possible difference in the quote could be due to the type of material used, the quality of the service, and/or low overheads.

Additionally, as mentioned earlier in the Circuit City example, one has to maintain a balance between the symbiotic relationship between suppliers and producers.  If one chooses the lowest bidder, it may be that the supplier is reducing the cost to the bones thereby suppliers’ long-term survival becomes questionable. This also hints buyers to choose the second lowest bidder.

On the flip side, the buyer has to come up with an additional amount to cover the difference between the lowest and the second lowest.  If it is worth paying extra to reduce potential delays or usage of low-quality material or parts, then one should go for the second lowest bid. 

Awwad and Ioannou (5) did a Monte Carlo Simulation of the lowest bid option vs the second lowest bid.  They concluded that the second lowest bid is a better method for avoiding cost overruns, project delays, and quality issues. 

Awwad and Ioannou (5) also point out the possibility of unethical practices. A company may pose someone as a dummy lowest bidder and guess the second lowest bid. However, often those who qualify for the technical round are invited to the bidding round. This process of elimination, in a way, precludes the possibility of having some dummy vendor. Why would a technically competent company not want to get the contract? Let us also consider the worst-case scenario that there are two companies in cahoots. They switch the role of being the lowest and the second lowest. Even that is not going to be easy to do since one still has to make sure that no third company will be in between the two to snatch the second-lowest slot.

Prof. Aumann explained his thinking in a short time. However, it took quite a while for me to sync in various issues such as how difficult it is to guess the second lowest and why the method of choosing the second lowest bidder is beneficial to buyers’ organizations, etc. I left the lecture hall in awe of Prof. Aumann.  Such is the effect of being surrounded by a true thinker and a scholar. 

References:

1)     Circuit City, Nov. 11, 2008 https://www.reuters.com/article/idUSTRE4A936V/

2)     Aumann, Robert J., Michael Maschler, and Richard E. Stearns. Repeated games with incomplete information. MIT Press, 1995.

3)     Aumann, Robert J., and Lloyd S. Shapley. Values of non-atomic games. Princeton University Press, 2015.

4)     Aumann, Robert J. Collected papers. Vol. 1., Vol. 2, MIT Press, 2000.

5)     Awwad, Rita, and Photios Ioannou. "The second low bid method." Proceedings of the CIB W78 2012: 29th International Conference –Beirut, Lebanon, 17-19 October (2017).

 

Wednesday, May 1, 2024

Resolving the Dilemma- Part 2

 

When I travel, I like to meet local people to understand the place better.  I chat with cab drivers, autorickshaw drivers, as well as hotel staff.  Every time I travel to different states in India, I make it a point to find out the current state of local languages as a medium of instruction especially from K through 7.  Last time I was in Bhubaneshwar.  We became very friendly with one of the staff members.  He was a young chap in his mid-20s.  He used to give us tips on places to visit etc.  One evening I started my favorite topic and asked him about the state of local languages.  He was sad to talk about it.  “No sir, no one goes to vernacular medium schools. From the middle-class families to autorickshaw drivers and labor class, everyone sends their children to English medium school.”  It was no surprise.  It is the same story in all urban areas in India. The question is what is the impact of such a transition to English medium schools on local languages and the local culture? 

Strong Urge to Give the Best to Children:

The majority of low-income working-class people do not know English.  Yet they send their children to an English medium school.  This makes it impossible for parents to take a personal interest in children’s education, guide them by clearing any doubts, or help them complete school-assigned homework. As a result, children remain weak in foundation subjects.  

The nursery rhymes that these children sing have no relevance to the local culture.  They end up learning “ Ring around the roses, pocket full of poses, ashes, ashes we all fall down!” without knowing what it means.  Many of the readers will be surprised to know the meaning of it.  The words ‘ashes-ashes’ refer to cremation.  The song was written during the Great Plague in 1665 in England.  How can this be a children’s song? Isn't it more appropriate to teach them songs close to the culture they live in? 

 Many Indian languages have children's songs related to nature such as rain, the sun, and the moon.  For example:

Hindi: ‘Chadamama door ke’, ‘Chanda hai tu Mera Suraj hai tu’, ‘Nanhi Kali sone chali hawa dhire aana’. 

Marathi:  ‘yere yere pawsa, ‘Chandomama, Chandomama, bhaglas ka’ etc.

Bengali:  ‘ ‘Shuptopurir sheshe rate, bhalobasha diye ghumaia, Amar boshonto ashe phuler mala dharaia’.

Tamil:  “kaakka kannukku mai kondu vaa, kuruvi kondaikku poo kondu vaa, kokkae kuzhandhaikku paal kondu vaa,   kizhiyae kuzhandhaikku thaen kondu vaa”. 

Gujarati: “Ḍhīṅgalīnē mārī hālāṁ hālāṁ hālāṁ hālāṁ rē, ḍhīṅgalīnē mārī hālāṁ vādaḷanuṁ tō pāraṇuṁ bāndhyuṁ nētārānī hīn̄cakā dōrī cāndāmāmā lāḍa laḍāvē parī rāṇī...”

The list goes on. 

The Beauty of Certain Words in Different Languages:

Certain words in different languages do not have any one-word equivalent in English or any other language.  This is due to the culture getting wrapped up in words and languages.  We term those words as untranslatable words.

All of us have seen the moon’s reflection in water.  It is not that perfect reflection round in shape.  It is the one that looks like a long golden road.  This reflection has one succinct word in the Swedish language.  It is called ‘Mangata’.  Its pronunciation is more like ‘mon gata’ where the ‘mon’ means the moon and the ‘gata’ means the road. 

 Occasionally someone would sit down, relax, and gaze at the horizon. Their mind is just plain blank.  The person does not have any thoughts in mind at all.  Even such a state has one word in Japanese.  The word is ‘Boketto’. 

When one visits a foreign country or unfamiliar environment, one feels a cultural shock.  One feels completely out of place.  Such a feeling is called Dépaysement in French. 

Those who are spiritually oriented may at times feel a deep spiritual anguish without knowing its reason.  It is called ‘Toska’ in Russian.

When one puts their heart into their work or even beyond that if they are putting a piece of oneself, one's soul, love, and creativity then it is called ‘Meraki’ in Greek.

After the loss of a loved one, it is natural to feel a profound sense of longing to meet the person.  However, it is not possible.  Thus, one goes into a deep emotional state of nostalgia.  One word for that in Portuguese is ‘Saudade’.

A word signifying a sense of community, togetherness, and mutual caring for all is ‘Ubuntu’ from South Africa.

What do these words tell us?  The words have a latent culture built in it.  We have just scratched the surface of the vast topic of literature.  Many languages, such as English, French, Russian, Chinese, and Japanese, have a long tradition of poetry, drama, and novels as a part of their culture.  In India, Bengali, Hindi, and Marathi take the lead in producing good literature.  Pushing these languages into extinction is like pushing the vast literature along with it.

If you think that what matters in life is getting a job in a technology company and thus one should only learn English then as a society you are making a grave mistake.  If everyone learns only English then soon all other languages will be on the verge of extinction.  Take literature and languages away and you take the diversity and the culture away. 

Resolution of the Dilemma:

This brings us to a major point of bifurcation.  Should we strictly teach in local languages?  Are we the only country facing such a problem? When 81% of the people do not know English in the world, there has to be a better way of handling it. 

After some search, we found countries that teach in local languages and they also put a strong emphasis on English as a subject.  Sweden was the first country in the world to start a publicly funded mother tongue instruction program for immigrants in 1977.  The Swedish government puts a lot of emphasis on teaching in the mother tongue to even immigrant children.   It speaks volumes for teaching in the mother tongue at a young age.   Other countries such as Finland, Denmark, and Iceland also follow a similar pattern of education as Sweden.  In schools, the medium of instruction is a mother tongue.  In Sweden, they teach English at an early age.  However, the medium of instruction remains the mother tongue of a child.

Denmark and Iceland also start teaching English at an early age but the emphasis is always on the local language. Proficiency is achieved by special language laboratories as well as exposure to English through media, movies, etc. The native language is always promoted and protected. All government services as well as official documents remain in the local language.   The cultural identity is preserved and promoted through the creation of local language literature, arts, and media productions. Cultural identity associated with local language identity forms a part of the national identity.  These countries face the challenges created by globalization and the English language dominance.  Such issues are addressed at the government level by creating language revitalization programs and support for language learning. 

Language and technological excellence are mutually exclusive.  During the man on the moon mission, it was common to have scientists and engineers from all over the world working together with a common scientific and engineering goal.  It was said that the language of a scientist is broken English.  We can learn in local language in schools, learn good English, and do good science too.  That is truly celebrating diversity.

 

References:

a.       The 50 Most Difficult Words to Translate into English

https://www.translationservices.com/difficult-words-to-translate

               b.       Boketto: The importance of non-doing

https://extension.umn.edu/two-you-video-series/boketto-importance-non-doing#:~:text=Boketto%20(noun)%3A,with%20being%20indolent%20or%20passive.

               c.       Ring Around the Rosie

https://en.m.wikipedia.org/wiki/Ring_a_Ring_o%27_Roses#:~:text=The%20invariable%20sneezing%20and%20falling,the%20smell%20of%20the%20disease

              d.       Everything You Need to Know about the Swedish Education System

https://www.simplylearningtuition.co.uk/advice-for-parents/everything-you-need-to-know-about-the-swedish-education-system/

              e.       Sweden: Education, Schools, Universities

https://www.britannica.com/place/Sweden/Education

              f.        Education in Sweden

https://en.wikipedia.org/wiki/Education_in_Sweden

              g.       The Swedish school system: Education is the key.

https://sweden.se/life/society/the-swedish-school-system